Ultra-luxury hospitality and wellness brands are no different from
the guests who benefit from them. They both need rejuvenation from
time to time.
Our experience tells us that great entities usually have great
bone structure, but sometimes can benefit from a fresh perspective.
In some cases, this may involve foundational changes. In others,
it may require adding new programs or signature touches. And,
occasionally, an existing strength that has gone unnoticed or
has been underplayed must be teased forward to claim its
rightful
place.
We excel at bringing new life and vitality to classic brands.
It’s not unusual for us to secure a six-page cover story
for a 40-year-old property. And we don’t simply get media
coverage: Our programs increase occupancy, in some cases by
as much as 80 percent.
What's our secret? We believe that the way to successfully
reinvigorate the existing luxury hotel, resort, cruise ship or
wellness destination with leading-edge concepts is to do so
while honoring its roots and preserving the core aspects that
have so endeared past customers. This delicate balance requires
an
artful repositioning.
In the past few years, we’ve relaunched a variety of properties,
including the first spa property in the United States and a revered
resort in the Caribbean. Both have enjoyed more than 80 percent
increases in occupancy since their "reinventions."
See case study:
Women’s Nutritional Retreat
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